Terms and Conditions

Prices are pounds sterling. All prices include V.A.T. All pricing and specifications are subject to change without notice. Most major credit/debit cards accepted. Don’t be Timid can only deliver goods to the card- holder address. Goods are supplied subject to availability. Items illustrated are not shown to scale. Due to limitations in the reproduction of images, colours may differ slightly. Most orders received will be processed and despatched within 72 working hours. (Please note office hours are Monday to Friday). In some cases merchandise may be out of stock, but expected shortly (usually within 28 days). We cannot be held responsible for changes in suppliers release dates and the availability of goods. We accept backorders for items i.e. new releases or out of stock. If you do not wish to receive further information please write to us.

Delivery Charges:
A shipping surcharge will automatically be added to your order for delivery to Highlands and Islands, Northern Ireland, Isle of Man and Isle of Scilly – see below. The majority of goods are sent via Royal Mail. Once despatched, most goods are received within 72 hours (excluding Saturdays and Sundays) but please allow 7 working days for goods to arrive for mainland U.K. destinations.

Republic of Ireland, Jersey and Guernsey and all other destinations are sent by an international service and are calculated individually on dimensional weight. As some of the items we supply are packaged in large boxes, we advise you contact us for confirmation of cost.

WARRANTY:
Liability is limited solely to replacement of faulty merchandise. Goods must be returned within 14 days of receipt, in its original packaging and condition, for replacement.

Don’t be Timid is a trading style of MRP Direct Ltd (reg. 5071243).

We will not knowingly sell adult products or such articles to anyone under the age of 18 years. Proof of age may be asked for. Neither Don’t be Timid, its owners or suppliers accept any responsibility for the loss, damage or injury resulting from the use of any product sold. Use is at consumers risk. Knowledge of and adherence to local laws and/or statutes is the responsibility of the consumer. Payment for an order constitutes implied agreement with and adherence to these terms.

For all other questions or information please call our Customer Services on 0871 421 6969 (Calls cost 10p per minute plus network charges).